Privacy Policy

onView Website Privacy Policy

This privacy policy sets out how zioxi Limited uses and protects any information that you give zioxi when you use this website.

zioxi is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

zioxi may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 28-4-23.

What we collect

We may collect the following information:

• name, card UID or Pin number, onView user role(s), onView groups and job title where provided

• contact information including email address and mobile phone number (if provided)

• onView product usage and activity information

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• System access control and operation, device use allocation and tracking, issue alerting.

• Internal record keeping.

• We may use the information to improve our products and services.

• We may periodically send promotional emails about new onView products and features, special offers or other information which we think you may find interesting using the email address which you have provided.

Who we share the data with

We may have to share your data with:

• Service providers who provide onView IT and system administration services

• Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services

• HM Revenue & Customs, regulators and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances

• Third parties to whom we sell, transfer, or merge parts of our business or our assets.

We will not sell, distribute or lease your personal data to third parties unless we have your permission to do so or are requested to do so by law.

Data transfers

Your personal data may be transferred outside the European Economic Area where we use service providers whose servers are based outside the EEA. We use providers that have adequate privacy arrangements in place such as being part of the EU-US Privacy Shield or use the EEA model contractual clauses for data transfers.

Protecting your data

We take the security of your data seriously. We have internal policies and controls in place to prevent data being lost, accidentally destroyed, misused or disclosed, and accessed by unauthorised person(s). We have a process in place to deal with any breaches of personal data. We only allow your personal data to be accessed by those internally and externally who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie enables the operation of the onView system. Cookies are essential to the use of the onView system. The onView application can tailor its operations to your needs by gathering and remembering information about your usage and preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Declining onView cookies will prevent you from using the onView web browser and mobile applications.

Links to other websites

This privacy notice does not cover any links within this site linking to other websites. We encourage you to read the privacy information on the other websites you visit as we do not have control over any of your personal data that could be shared when you leave our website.

How long we keep your data for

We only keep your personal data for as long as is necessary to fulfil the purpose for which it was provided for by you or your organisation. This includes keeping it for legal, accounting or reporting requirements.

Personal data is deleted 30 days after a deletion request by you or your organisation.
Product usage data is kept for 180 days but becomes anonymous 30 days after you are deleted from the system.
Contractual data is kept for 6 years after the end of the contractual relationship for tax and legal purposes.
Direct marketing data is kept until you unsubscribe from our marketing lists.

In some circumstances you can ask us to delete your data: see below for further information.

Your rights

In most circumstances, your data is processed by your organisation. Where we process your personal data, you can:

Access and obtain a copy of your data on request.
Require the company to change incorrect or incomplete data.
Require the company to delete, or stop processing your data, for example where the data is no longer necessary for the purposes of processing.
Request us to restrict processing of your personal data.
Object to the processing of your data where the company is relying on its legitimate interests as the legal ground for processing.
Withdraw your consent.

If you would like to exercise any of these rights, please contact us at [email protected] or write to us at zioxi Ltd, 57 High St, Tetsworth, OX9 7BS, UK.

You will not have to pay a fee to access your personal data or to exercise any of the other rights under data protection laws. However, we may charge a reasonable fee if your request for access is excessive, unfounded or you request additional copies. Alternatively, we may refuse to comply with the request in such circumstances.

We may need to confirm your identity and contact your organisation before we can ensure your right to access the information (or to exercise any of your other rights). This is to ensure that personal information is not disclosed to any person who has no right to receive it.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.